提供优秀顾客体验 (CX) 将是企业最强大的策略。随著竞争加剧、顾客期待升高、及其目光越来越严苛，为了提供符合时代的服务、加深顾客关系、提升顾客心智占有率，许多企业正描绘著各自的CX策略。
Chairman & Chief Executive Officer, Gen.Life Limited & Partner
True Global Ventures - a FinTech Investments Company
Head of New Customer Experience, Group Customer Experience
Chief Customer Solutions Officer
MD & Regional Head Customer Journey Experience
Chief Customer Officer
DHL Supply Chain
Vice President, GO-POINTS
Senior Director of Product Quality and Customer Assurance
Head of Episode Delivery, Customer Transformation
Managing Director, Premier Customer Care
Director, Customer System & Experience
Ministry of Manpower
"The CEM Asia Summit provided access to professionals from various disciplines that are focused on a common business goal specific to APAC. "
"Glad to have signed up for this. The overall event surpassed my expectations; I gained much more than I had anticipated. Thank you!"
"Laser focus on customer experience."
"I had the privilege to participate in the most anticipated Customer Experience event of the year. Incredible speakers and world-class insights that you can take back to your organisation and implement immediately."
"Product manager is the voice of the consumer in the company! Everybody else has another strong stakeholder to care about."
"It's an eye-opening experience on how other organisations have progressed in the area of customer experience. We will be using the learning gained for developing our customer experience management plans in the upcoming years."
"Insightful conference delivered by speakers with real-on ground experiences"