DELEGATE TERMS AND CONDITIONS
These terms and conditions apply between the person, firm, company or other entity specified on your booking form ("you" or "your") and the Informa Group company that is the owner, organizer, operator and/or manager of the event/conference ("Informa"), for attendee / delegate registrations for the event specified on your booking form ("Event"). Please read them carefully as they contain important information. By submitting your registration to attend the Event ("your registration") you agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms Informa will be unable to accept your registration.

1. Cancellation by You
1.1. Except as may be otherwise expressly advised as part of the particular Event??s registration process, you may cancel your registration in accordance with this Condition 1. You will receive a refund of your fees paid to Informa (if any) if you cancel your registration 57 days or more before the Event, subject to an administration charge equivalent to 10% of the total amount of your fees plus Taxes (if applicable). Informa regrets that the full amount of your fee remains payable in the event that your cancellation is 56 days or less before the Event or if you fail to attend the Event. If a cancellation changes the entitlement to a multi-registration discount, the lowest value registration will be cancelled first. No cancellations are accepted once any part of a single or multi registration party has accessed the pre-Event networking or partnering facilities, applications or platforms. All cancellations must be sent by email to connect.cancellations@informa.com marked for the attention of Customer Services and must be received by Informa. You acknowledge that the refund of your fees in accordance with Condition 1 is your sole remedy in respect of any cancellation of your registration by you and all other liability is expressly excluded.

1.2. Substitutions with employees from your organisation are welcome at any time but in all other respects delegate registrations are issued for your personal use only and cannot be shared with any person during the Event. You may not purchase registrations as agent for any third party, sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way.

2. Change to or Cancellation of the Event by Informa
2.1. Informa may (at its sole discretion) change the format (including, without limitation, from a physical in-person Event to a virtual Event and vice versa), speakers, participants, content, venue location and programme or any other aspect of the Event at any time and for any reason, whether or not due to a Force Majeure Event, in each case without liability.

2.2. Informa may (at its sole discretion) change the date or cancel an Event at any time for any reason. Where Informa changes the date or cancels the Event for any reason except due to a Force Majeure Event (in which case the terms of Condition 2.3 shall apply) Informa shall automatically transfer your registration to any rearranged Event that Informa chooses to organise (acting in its sole discretion). If you promptly, and not more than 21 days after being notified by Informa of the new date(s) of the Event, notify Informa in writing that you do not wish to attend the rearranged Event or if Informa elects not to rearrange the Event then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by Informa. After expiry of the 21 day notification period set out above you may still cancel your registration for the rearranged Event; Condition 1 above shall apply with reference to the new dates and an administrative charge may be payable.

2.3. Where a Force Majeure Event has or may have (in Informa's sole discretion) an adverse impact on: (i) the ability of Informa to hold the Event at the planned venue or on the planned date; or (ii) the Event generally, then Informa shall be entitled but not obliged (in its sole discretion) to either: (i) provide an alternative format, facility or venue for the Event; and/or (ii) reschedule the Event. Any of your fees received by Informa shall be applied to any rearranged or rescheduled Event held pursuant to this Condition 2.3 and you shall not be entitled to object to such rearranged or rescheduled Event or have any right to claim any compensation in respect thereof. If Informa is unable or elects not to rearrange or reschedule the Event pursuant to this Condition 2.3, then you will (as your sole remedy) be entitled, in your sole discretion, to receive either a refund or credit note in respect of your fees received by Informa.

2.4. These terms and conditions shall equally apply in respect of any rearranged or rescheduled Event organised by Informa pursuant to Conditions 2.2 and 2.3.

2.5. For the purpose of these terms and conditions "Force Majeure Event" means any event or circumstance arising that is beyond the reasonable control of Informa (including but not limited to governmental laws, ordinances, regulations, requisitions, restrictions, guidelines, recommendations or action, imposition of sanctions, embargo, military action, acts or threats of terrorism or war, mob, civil commotion or riot, health scares (including without limitation, epidemic and pandemic (e.g., COVID-19), whether or not new, ongoing or recurring), fire, acts of God, flood, drought, earthquake, severe weather, disaster, disruption to transportation, third party contractor/supplier failure, venue damage or cancellation, industrial dispute, strikes, labour disputes, interruption/failure of utility service, lack of commodities or supplies, accidents, nuclear, chemical or biological contamination, speaker or participant cancellation or withdrawal, or any other comparable calamity or casualty).

2.6. To the fullest extent permitted by the applicable law, Informa shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the Event howsoever arising or any venue change. You acknowledge and agree that the provisions of Conditions 2.1, 2.2 and 2.3 set out your sole remedy should the Event be changed, postponed or cancelled and all other liability of Informa is expressly excluded.